eBoy SDN BHD: Aircond service specialist
eBoy Sdn. Bhd. is one of the leading experts in air-conditioning systems that offers first-rate design, with high-quality installation and maintenance services of various categories, including the VRV System (Variable Refrigerant Volume), water or air-cooled chillers, air handling unit, packaged air-conditioner, single and multiple split units, and so forth.
For the past half decade, we have rendered our services to a wide range of clientele, ranging from residential to commercial projects. As we take pride in what we do, meeting our client’s needs and expectations is the core principle underlining all projects that we have worked on, and we intend to uphold such principle for all projects that we shall work on in the future. And to achieve these aims, we ensure that our technical team consists of well-trained and highly qualified technical experts.
We aim to provide professional and reliable expertise as well as quality services and best technical supports to meet the needs and expectations of our clients, and to excel and advance with future air-conditioning technologies.
We offer a wide range of air-conditioning products for both residential and commercial use.
TJ Pre-Insulated Aluminium Ducting System
We have venture into developing more advance design and make of Pre-Insulated Aluminium Ducting System.
We provide a wide range of air-conditioning services for both residential and commercial premises, which includes a broad range of air-conditioning system including single and multi split units, VRV System (Variable Refrigerant Volume), water or air-cooled chiller, air handing unit, packaged air-conditioners and so forth.
Apart from completing HVAC (heating, ventilation, and air conditioning) studies and training, with technical certification, our service team also possess years of experience in air-conditioning fixtures servicing.
Our skilful and quality services have granted us the status of Authorised Service Dealer from Daikin Air-conditioning Malaysia in 2008. Thus, granting us the eligibility to attend to complaints made by Daikin’s customers and repair requests during the valid warranty period of the equipment. We are also the authorised vendor and contractor for York (Malaysia), covering the installation, repair and system maintenance works.
Meet Our Team
eBoy Sdn. Bhd. is backed by a legion of staff which consists of more than 50 well-trained technical experts and highly qualified administrative personnel. Seeing the importance of sufficient manpower and teamwork towards achieving our vision to becoming one of the leaders in the air-conditioning industry, we have recruited more than 10 service teams with the intention to provide effective and efficient air-conditioning service and technical support to our clients.
Our service teams are led by qualified supervisors who possess relevant qualifications from recognised institutions. Over the years, we have reserved part of our accumulated funding to continuously train and promote growth amongst our team leaders to enable them to embark on their quest to recruit and groom new blood to further improve the technology and services of our company.
For better interaction with our customers, we have initiated a fully computerized Customer Service and Operating System with iBoy Service Suite (ISS). With access to our interactive website, our registered customers will be able to make online booking, review track record (invoice, receipt, service report, full equipment details with serial numbers and warranty).
Our customers will also receive periodical SMS or email that serves as a friendly reminder of their next service appointment and keep them posted about our latest promotions. To further enhance our efficiency and communication, all our technicians are equipped with Smart Phone.
What makes iBoy Service Suite (ISS) stands out?
We aim to build a close and long term collaboration and good rapport with our customers through our online booking system. Following is how our Online Interactive Booking system works:
- All online transaction records (e.g. installation, services, repair works, billing, payment and etc) of our registered customer will be kept for 3 years
- Our customers will receive periodical reminder for their upcoming air-conditioner service appointment via SMS or email
- Priority for online order or booking
- Keep our customers updated on our latest promotion
eBoy SDN. BHD.
No.9, Jalan Puteri 4/1, Boulevard,
Bandar Puteri, 47100 Puchong.
Office :03-80633711 / 03-80510886